Terms of Service

§ 1 purview

For your order of goods via m1-select.de, the following general terms and conditions of M1 Aesthetics GmbH, Lilienthalstr. 3A, 12529 Schönefeld (E-Mail: info@m1-select.de) apply in the version valid at the time of the order.

These terms and conditions apply on the use of this website and the purchase of goods through this site. These terms should be read carefully before using the website. By using the site or placing an order through this site, you agree to the terms. If you do not agree with the terms, you will not be able to use this website.

These conditions can be changed by us at any time. You are required to read the terms on a regular basis, as the terms and conditions apply when you use the website or at the time of signing a contract (see below).

 

§ 2 contracting party, conclusion of contract

The purchase contract is concluded with

M1 Aesthetics GmbH
Lilienthalstr. 3A
12529 Schönefeld
Managing Director: Dr. med. Walter von Horstig
Registered office: Schönefeld
Commercial Register: Amtsgericht Cottbus, HRB 11640 CB
Sales tax identification number: DE 278736850

By placing products in the online shop, we make a binding offer to conclude a contract for these items. You can put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective fields provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order you will receive a confirmation by e-mail.

 

§ 3 your information and use of this website

The information and personal information you provide to us will be processed in accordance with the Privacy Policy. By using this site, you automatically consent to this data and information being processed and stored electronically, and you assure that all data and information you provide is accurate.

 

§ 4 use of this site

By using this website and / or placing an order through this website, you commit yourself:

(1) to use the website exclusively for lawful inquiries or orders;

(2) not to give false or fraudulent orders. If we have a reason to believe that such an order has been placed, we have the right to cancel the order and inform the relevant authorities;

(3) to provide us with your correct and complete e-mail address and postal address and agree that we may use this information to contact you as necessary.

By placing an order through our website, you must be at least 18 years old and can make legally binding contracts.

 

§ 5 delivery conditions

In addition to the stated product prices shipping costs are added. You can find out more about the shipping costs here.

We only deliver directly by mail. We do not deliver to packing stations.

You can also purchase the M1 Select products in M1 Med Beauty Centers.

 

§ 6 disclaimer

We reserve the right to remove any product from the site and/or remove or edit any content on this site. Although we make every effort to process all orders we have received, special circumstances may cause us to decline to process an order after sending the order confirmation; we reserve the right to do so at our discretion at any time.

We are neither for you nor third parties liable for the removal of products from this website, whether or not they are out of stock, nor for the removal or change of any content of this website.

 

§ 7 undeliverable shipment

If we can not carry out a delivery after two delivery attempts, we will try to deposit your delivery in a safe place. In this case, you will be left with a message that will tell you where it is and how you can pick it up. If you cannot be at the designated place of delivery at the agreed delivery time, please contact us to arrange a delivery on another day.

If your order can not be delivered by us despite our efforts, we will assume after 15 days after the date on which your order was ready to ship, that you wish to terminate the contract, which should then be considered terminated. As a result of the termination of the contract, we will refund the purchase price paid as soon as possible, by 30 days at the latest from the date on which the contract was terminated. In such cases, we are entitled to charge you all shipping costs and other costs resulting from the termination of the contract.

 

§ 8 ownership

The goods remain our property until full payment. From the time of delivery the products are subject to your liability.

 

§ 9 payment

In our shop you can always use the following payment methods:

Direct bank transfer
If you select the payment method of direct bank transfer, we will send you our bank details in a separate e-mail and deliver the goods after the receipt of payment.

Credit card
If you choose to pay by credit card, your personal data will be transmitted to the online payment provider Stripe.
Following your legitimacy as a legitimate cardholder, we request your credit card issuer immediately after the order to initiate the payment transaction. The payment transaction is automatically performed by the credit card company and charged to your card.

PayPal
In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we will request PayPal to initiate the payment transaction. You’ll get more information during the ordering process. The payment transaction will be carried out automatically by PayPal immediately thereafter.

SOFORT payment
The payment via SOFORT (immediate) transfer allows the immediate delivery of deliverable items. SOFORT payment is a TÜV-certified online payment system for the secure and fast processing of your online purchases. It is based on the proven system of online banking with PIN / TAN input. It will no longer be necessary to change to your bank’s website, and the data for your transfer will be pre-filled.

 

§ 10 M1 gift voucher

The M1 gift voucher with a 4-digit PIN is a monetary value voucher entitling the holder to use this voucher for a plastic or aesthetic treatment (if medically feasible) or to purchase M1 Select products in the M1 Med Beauty specialist centres. Please note that the gift vouchers will be redeemed only if they are presented in the original. This is for your and our safety.

M1 gift vouchers can be purchased online, but can not be used to purchase M1 Select products or other gift vouchers via m1-select.de.

When using M1 gift vouchers as a form of payment, the balance on the voucher at the time of redemption applies. If the price of the product to be purchased is less than the nominal amount of the voucher used as a form of payment, the difference will remain as a credit. This credit can be used to purchase additional products or for other plastic or aesthetic treatments. Gift vouchers are not redeemable for cash or be returned for a cash refund. If the price for the plastic or aesthetic treatment or the product to be purchased is higher than the nominal value of the gift certificate, the difference must be paid by you.

Vouchers are generally valid for three years from the end of the year in which the voucher was issued. Keep in mind that the M1 Gift Certificate, once purchased, can not be exchanged.

 

§ 11 sales tax

In accordance with applicable laws and regulations, all online purchases are subject to VAT.

 

§ 12 revocation

You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must contact us

by letter to M1 Aesthetics GmbH, Lilienthalstr. 3A, 12529 Schönefeld

or

by e-mail to bestellung@m1-select.de

by means of a clear statement of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the revocation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the revocation period.

Consequences of the revocation

If you withdraw from this agreement, we must refund all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer) immediately and at the latest by 14 days from the date on which the notification of your revocation of this contract has reached us. For this refund, we use the same method of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this reund. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and definitively by no later than 14 days from the date on which you informed us of the revocation of this contract. The deadline is met if you send out the goods before the deadline of 14 days. We cover the cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary to check the nature, characteristics and functioning of the goods.

Returning goods

For a return of goods (revocation of your order and refund of the purchase price), please proceed as follows:

If possible, pack the returned items unbreakable and sealed in their original box or in a similar packaging.
Print the return slip. Please attach the completed return slip to the consignment.
Include a copy of your invoice with the package.
Please bring the package to the post office and frank the return shipment sufficiently and only as an insured package.
Send the package to the following address:

M1 Aesthetics GmbH
Lilienthalstr. 3A
12529 Schönefeld
The following applies to the costs of the return: You cover the direct costs of returning the goods.

The right of withdrawal does not apply to the following contracts:

Contracts for the delivery of sealed goods which are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.

Model revocation form
If you want to cancel the contract, please fill out this form and send it back to:

M1 Aesthetics GmbH
Lilienthalstr. 3A
12529 Schönefeld
E-Mail: bestellung@m1-select.de

– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

– Ordered on (*) / received on (*)

– name of the consumer (s)

– address of the consumer (s)

– Signature of the consumer (s) (only when notified on paper)

– date

___________
(*) Delete as appropriate.

 

§ 13 transport damages

If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please also contact us immediately.

 

§ 14 liability and disclaimer

Unless expressly stated otherwise in these terms, our liability for any items purchased through our website is limited to the purchase price of those items.

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and safety of the information transmitted to or retrieved from this website, unless expressly stated on this website.

All product descriptions, information and materials provided on this website are provided as presented and without any express, implied or otherwise warranties.

We exclude all warranties, including but not limited to legal provisions, to the extent permitted by law, but without excluding anything that may not be excluded in relation to consumers.

Nothing in this paragraph affects your statutory rights as a consumer or your rights to revoke the contract.

 

§ 15 intellectual property

You hereby acknowledge and agree that we or our licensors at all times retain all copyrights, trademarks and all other intellectual property rights in materials or content provided as part of the site. You may only use this material to the expressed permission granted by us or our licensors. This policy does not prevent you from using this site to the extent necessary to make a copy of an order or the details of the contract.

 

§ 16 links on our website

Our website may contain links to other websites or materials of third parties; such links are for informational purposes only and we have no control over the content of any such websites or materials. Consequently, we assume no liability for any damage or loss resulting from the use of such links.

 

§ 17 written notifications

Applicable law requires that some of the information or communications we address to you must be in written form. By using this website, you accept that communication with us is predominantly electronic. We will contact you by e-mail or provide you with information by posting messages on this website. For contractual purposes, you consent to this form of electronic communication and confirm that all contracts, references, information and other communications we provide to you in electronic form, complying with the legal requirement, that such communications be made in written form, are being considered. Your statutory rights remain unaffected by this regulation.

 

§ 18 partiality clause

If any provision of these terms or any term of contract is found to be invalid, unlawful or unenforceable by any competent authority in any form whatsoever, any such provision or provision shall be severed from the remaining provisions of the terms and / or the agreement, so that the effectiveness, as far as legally permissible, of these conditions or of the contract remains otherwise unaffected.

 

§ 19 scope of the agreement

These terms and all documents referred to in these terms constitute the entire agreement between you and us in respect of the subject matter of a contract and supersede any prior agreement or understandings between you and us, whether oral or in writing.

You and we hereby acknowledge that neither you nor we upon conclusion of any contract, invoke any statement, obligation or promise, express or implied by the other party, in writing or orally during the course of the negotiations between you and us before the conclusion of such a contract has been made, unless expressly stated in these terms.

Neither you nor we have any remedy for any misstatement made orally or in writing by the other party prior to the date of the contract (unless such misrepresentation has been made in a fraudulent manner). The only remedy of the other party is the remedy for breach of contract, as provided in these terms.

 

§ 20 law and jurisdiction

The use of our website and all contracts for the purchase of products via our website are subject to German law.

All disputes arising out of or in connection with the use of the website or these contracts are subject to the exclusive jurisdiction of German courts.

If you conclude a contract as a consumer, this regulation does not affect your statutory rights as such.

Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:
The European Commission provides an online dispute resolution (OS) platform available at https://ec.europa.eu/consumers/odr. We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.